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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelley Bafford

December 20, 2020

5  out of  5 rating by Kelley Bafford
"The absolute best insurance agency I've ever been with. Their customer service is Bar none, Linda is truly a saint."
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Dick Bernard

November 15, 2019

5  out of  5 rating by Dick Bernard
"Matt has been our agent for many years. His customer service is OUTSTANDING!"
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Jim D

June 14, 2019

5  out of  5 rating by Jim D
"Great team."
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scott keithly

May 4, 2017

5  out of  5 rating by scott keithly
"I've been with this office since 2013 with several policies and always found them very responsive and helpful."
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Derek Shaw

November 19, 2015

5  out of  5 rating by Derek Shaw
"Just all around good people and love what they do. I have been with them for 2 years now and they are always ready to help when I need anything. Great prices and great service..."
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Clay Stafford

April 30, 2015

1  out of  5 rating by Clay Stafford
"READ THIS before choosing this Agent. I would NOT recommend this State Farm Location. There are many other great offices in the area, so go with a different State Farm Agent. Within 1 month of moving to Overland Park (From Denver), I had a sump-pump failure which flooded my finished basement, and here is a summary of that experience: When setting up my policy, I specifically asked that my basement be protected from any 'flooding' since I had a lot of expensive recording equipment, home theater setup, and a finished bar. I never once even spoke to Matt Ciani when setting up my policy (though I tried several times), and his assistant assured me that everything would be protected from water damage. Sure enough, one month into owning my new home, my basement flooded while I was on a business trip (resulting in about $15k in damage). Matt told me that because I didn't have an 'Sewer and Drain' endorsement, that I was NOT covered. He showed no empathy and put his efforts towards proving that my policy didn't protect this kind of incident. My frustrations are due to the fact that Matt never once called me after setting up my policy and I was 'told' initially by his staff that I would be covered due to any type of flooding damage (which, to a normal person would mean 'any' type of water damage). I would say there was definitely some 'joint negligence' in all of this, but I paid for 100% of the damages out of pocket. Go with a more honest / compassionate agent who will put YOU first and make sure you're covered the way you want to be covered."